Frequently Asked Questions


Common Questions

We don't produce gift vouchers as such. Instead, we can send you an invoice.

After you have paid, you can ask the player you are gifting the round to create an account at The Morgans if they don't already have one, and we can credit their account.

Then, the players can use the credit online to book a tee time.

Here are our fees.

Please use our contact us form to make a credit request.
We release new dates 'one week in advance' daily at 9am. eg - Tee-off times for next Monday (30 Dec) will be released tomorrow (Monday) at 9am.

Please note - We do not accept requests to reserve tee-off times beyond this weekly release schedule.
A round on our course is 9 holes.

You must book a second tee-off time slot if you wish to play 18 holes. You'll need to estimate how long it will take you to complete your first 9 holes when booking your 2nd round. For most players it generally takes around 2 hours to complete a 9 hole round.
You can share your booking in multiple ways.

Method 1 – Send a booking invitation to other players

To share your booking please follow these instructions:

  1. Log into your Morgans account
  2. On your Morgans account page you will see your list of current bookings with a Share button visible on the right-hand side of each one.
  3. Clicking the Share button will take you to a form where you can enter the email address of the player(s) you’d like to invite to join your tee-off time.
  4. Submit the form and we’ll then send a booking invitation email to the addresses you’ve specified with a link to join your booking.
  5. The new player(s) can then book and pay separately.
Note – the sharing form above is also displayed each time after you make a booking for easy sharing.

Method 2 – The new player uses our Join an Existing Booking form

Another easy way that your friends can join your booking is as simple as you telling them your tee-off time and surname.

Then the new player needs to do the following:

  1. Go to the Join an Existing Booking form on our website.
  2. Enter the tee-off time and surname used in your current booking
  3. The new player can then book and pay separately.
You can request to hire the whole facility for a day’s (or half day’s) exclusive use for your group. Exclusive bookings only available on weekdays and not on public holidays.

Please use our contact us form to make your request.
Sorry our sculptures are not currently open to the public.

We will be opening our Sculpture Park to the public in the future. Please keep an eye on our website and social media accounts for announcements on when our Sculpture Park will be opening and how you can book.
Sorry we do not offer the hiring of clubs at our course.
Use of golf carts/buggies on our course is only on weekdays and strictly by prior arrangement - please contact us here

All cart drivers must hold a full car driver's licence. There is a maximum of two persons per cart.

In the event of adverse ground conditions, the final decision on cart use will be determined by the greenkeeper.

Note, we do not have carts for hire.
No Dogs are permitted on our golf course at any time.

Payments

The Morgans does not collect or store any credit card information on our servers.

All online credit card transactions on our website are performed using the secure eWAY gateway. Information customers share with eWay is covered by their Privacy Policy. All transactions are performed under Secure Sockets Layer (SSL) protocol, which encrypts the card details while they are transmitted.

Your complete credit card number cannot be viewed by The Morgans staff or any outside party.

For more information about eWAY and online credit card payments, please visit www.eway.co.nz/
We currently accept credit card payments for Tee-off Time bookings and multi-round pass purchases. The types of cards we accept are Mastercard and Visa.

General

A full explanation of our different fee types can be found on our main fees page
We currently offer 2 types of Multipass rounds that can be purchased.

Non Transferable Multipass (NTM)

This is the most economical option for frequent users to play golf at The Morgans. As is the case with a transferable multipass (TM), you can purchase NTMs in 10 round or 20 round bundles , but the difference is that with a NTM only you can use it, you cannot use a NTM to purchase rounds for your colleagues. So it offers you very cheap rounds but it is tailored for our most frequent users. Of course if two or more of you play frequently, you can each have your own NTM rather than share one TM in order to get this most economical access to the venue.

Transferable Multipass (TM)

These multipass options can be used to pay for all players in bookings.

You can update your booking until 1 hour prior to your tee-off time date. You can add/remove players and change the tee-off time. Please note - If your booking is shared with other players then you are unable to change the tee-off time.

To update your booking please follow these instructions:

  1. Log into your Morgans account
  2. On your Morgans account page you will see your list of current bookings with an Update button visible on the right-hand side of each one.
  3. Clicking the Update button will take you to a form where you can add/remove players and change the tee-off time
  4. Submit the form to confirm your changes.
You can cancel your booking until 24 hours prior to your tee-off time. To cancel your booking please follow these instructions:

  1. Log into your Morgans account
  2. On your Morgans account page you will see your list of current bookings with a Cancel button visible on the right-hand side of each one.
  3. Clicking the Cancel button and then confirm your cancellation.
Please note - As per our terms and conditions any cancelled booking will credit the customer's account balance with the number of player rounds of the cancelled booking. These player rounds can then be used for booking future tee-off times. No refund payment will be given.
We currently do not offer memberships for our course.
Playing golf in the frost can do considerable damage to the course, particularly the Greens. In order to prevent this we will delay the tee-off times on frost days, probably with the first tee-off being 9.20am. We will make calls on frosts the night before and give those players booked a heads-up via email - moving their tee time if necessary as little as possible.

We want our Greens to be the best quality so you enjoy playing them. Just a friendly reminder the first thing you should do when walking on to a Green is to fix a pitch mark (the dent where a ball has landed). If you can’t find your's fix someone else’s.

1. Identify the “back” of the ball mark. This is the side of the dent that has all of the turf pushed up to it.

2. Insert your pitch repair tool at a 45ᴼ angle behind the wall of compressed turf, ensuring that the bulk of the displaced turf is between the tool and the dent.

3. Gently push the top of the tool towards the ball mark, moving the surrounding turf to fill in the mark.

4. Repeat steps 2 and 3 a maximum of 4 times or until the ball mark is completely filled. Be careful to do this gently and don’t overdo it to avoid root damage.

5. NEVER prise the hole upwards - this damages the root structure, leaves a scar and makes repair more difficult


Here’s a video on how to do it